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National Recognition for Lealholm Crescent

Lealholm Crescent supports older people with learning disabilities. In 2016, the team were named Finalists for the End of Life Care Award at the 3rd Sector Care Awards, nationally recognising their dedication and compassion.

A gentleman who had lived at Lealholm for 12 years, sadly became very ill and passed away within a month of being diagnosed with cancer. This was the first time that the staff team had ever provided end of life care and they adapted their support to do everything possible to ensure his end of life care was filled with love, dignity and respect.

Extra support staff were recruited and given the gentleman's One-Page Profile, identifying his interests and hobbies, including football. A football-mad Support Worker made sure he didn’t miss a single Middlesbrough match – even using his personal laptop to stream matches.

The staff organised days out to his favourite places with loved ones and created a photoboard of special memories. They also arranged a touching memorial service for family and friends, planting a tree in the garden that he dearly loved.

The extraordinary lengths the team went to, to provide support for the gentleman and his family and friends was phenomenal, especially as this was the first time they had experienced - let alone managed - the end of life care of someone they fondly supported.

The family praised the team, saying: "I cannot express how thankful I am in the way the staff team pulled together at such a sad time for my family. Nothing was too much trouble and everyone in the team went above and beyond to care for my uncle until he sadly passed away at home. Everyone was such a good source of comfort for us during this difficult time and this helped us get through. This even continued even after the funeral.”

Lisa Lazell, Regional Manager for Community Integrated Care, said: “The team went to extraordinary lengths to provide support, not only to the gentleman himself, but also to his family and friends. It was heart-warming to see how much they rallied around and supported themselves and his loved ones.

Lisa continued: "I am extremely proud they were named Finalists for such a prestigious award, acknowledging their hard work, compassion and dedication. It is also a special way for them to remember and honour his life.”