I do not know where or how to begin, however I will attempt a few words express my heart felt and sincere gratitude for all that the staff did for my grandmother. Not only did they cater for her basic needs they clearly went much further and offered her a loving and safe environment in her final years. These fond memories will be with me always.
Please pass on my gratitude to all involved in her care, including day and night staff, cleaners, cooks and everyone else at Thorneycroft. Further, I was extremely touched to see you along with a number of staff at her funeral; this meant so much to all of us. She was a source of great joy in my life and I will miss her love, laughter and chat but above all her loving and caring nature. Thank you once again. 21st June 2013